PHA Guides

Public Housing Authority procedures, contact information, and local program variations.

100 articles in this topic

What Is a Public Housing Authority

Understanding the role of PHAs in administering Section 8 voucher programs.

How PHAs Set Payment Standards

The process PHAs use to set payment standards between 90% and 110% of FMR.

Understanding PHA Administrative Plans

What the admin plan covers and how it affects your Section 8 experience.

Understanding PHA Annual Plans

How PHA annual plans affect voucher programs and tenant/landlord policies.

PHA Inspection Process Explained

How PHAs schedule, conduct, and follow up on Section 8 inspections.

How PHAs Manage Waiting Lists

Understanding waiting list preferences, lotteries, and selection processes.

PHA Landlord Outreach Programs

How PHAs recruit and support landlords in the voucher program.

PHA Portability Procedures

How PHAs handle voucher portability, billing, and absorption.

PHA Rent Reasonableness Process

How PHAs determine if proposed rents are reasonable for Section 8 units.

PHA HAP Payment Process

How PHAs process and issue Housing Assistance Payments to landlords.

PHA Recertification Process

How PHAs conduct annual and interim recertifications for voucher holders.

PHA Termination and Hearing Process

How PHAs handle voucher terminations and informal hearing procedures.

Understanding SEMAP Scores

How the Section Eight Management Assessment Program rates PHA performance.

PHA Moving to Work Designation

How MTW designation affects PHA flexibility in running Section 8 programs.

PHA Project-Based Voucher Process

How PHAs allocate and manage project-based voucher programs.

PHA Emergency Housing Voucher Administration

How PHAs administer EHV programs and referral partnerships.

PHA FSS Program Administration

How PHAs run Family Self-Sufficiency programs for voucher holders.

PHA Homeownership Program Administration

How PHAs administer the HCV homeownership voucher program.

PHA Fraud Investigation Process

How PHAs detect and investigate fraud in the voucher program.

PHA Quality Control Reviews

Internal quality control processes PHAs use for HCV program management.

PHA Technology Modernization

How PHAs are adopting technology to improve Section 8 administration.

Filing a Complaint About Your PHA

How to file complaints about PHA service or decisions with HUD.

Attending PHA Board Meetings

How to attend and participate in PHA board meetings as a stakeholder.

Understanding PHA Budgets

How PHA budgets affect Section 8 voucher availability and services.

PHA Staffing and Service Challenges

How staffing shortages affect PHA services and what you can do.

PHA NSPIRE Transition Readiness

How PHAs are preparing for the transition to NSPIRE inspections.

PHA Landlord Incentive Programs

Financial incentives PHAs offer to attract landlords to the voucher program.

PHA Damage Claim Process

How PHAs handle property damage claims between landlords and tenants.

PHA Reporting Requirements to HUD

What PHAs report to HUD and how it affects program administration.

PHA Disaster Response Procedures

How PHAs respond to natural disasters affecting voucher holders and properties.

PHA Fair Housing Compliance

How PHAs enforce fair housing requirements in the voucher program.

PHA Reasonable Accommodation Process

How PHAs process reasonable accommodation requests from participants.

PHA Data Privacy and Security

How PHAs protect participant data and privacy requirements.

PHA Voucher Utilization Rates

What voucher utilization rates mean and how they affect PHA funding.

PHA Administrative Fees Explained

How administrative fees work and their impact on PHA operations.

PHA Contract Administration

How PHAs manage HAP contracts and landlord relationships.

PHA Performance Metrics

Key performance indicators used to evaluate PHA program management.

PHA Tenant Selection Criteria

How PHAs determine waiting list preferences and selection priorities.

PHA Subsidy Standards

How PHAs set bedroom size standards for voucher participants.

PHA Occupancy Standards

PHA rules about bedroom assignments and household occupancy.

PHA Payment Standard Exceptions

When and how PHAs grant payment standard exceptions above 110% FMR.

PHA Voucher Issuance Process

Step-by-step process PHAs follow when issuing vouchers to participants.

PHA Lease Approval Process

How PHAs review and approve leases for Section 8 tenancies.

PHA Interim Inspection Process

When and why PHAs conduct inspections between annual reviews.

PHA Owner Disapproval Process

Circumstances where PHAs can disapprove landlord participation.

PHA Administration of Special Housing Types

How PHAs handle manufactured homes, SROs, and other special unit types.

PHA Consortia and Regional Administration

How groups of PHAs work together to administer voucher programs.

PHA Nonprofit Partnerships

How PHAs partner with nonprofits to support voucher program participants.

PHA Housing Search Assistance

Programs PHAs offer to help voucher holders find housing.

PHA Landlord Briefing Process

What happens at PHA landlord orientations and briefing sessions.

PHA Financial Management

How PHAs manage Section 8 funds, reserves, and financial reporting.

PHA Audit Process

How PHAs are audited and what audit findings mean for the program.

PHA Corrective Action Plans

What happens when PHAs fail to meet HUD requirements.

PHA Voluntary Compliance Agreements

How PHAs resolve compliance issues through VCAs with HUD.

PHA Receivership Explained

What happens when HUD places a PHA under receivership.

PHA Resident Advisory Board

How tenants can participate in PHA governance through advisory boards.

PHA Small Area FMR Implementation

How PHAs implement ZIP-code-based SAFMRs in their voucher programs.

PHA Landlord Workshop Programs

Training and workshop programs PHAs offer for participating landlords.

PHA Tenant Education Programs

Educational programs PHAs provide to help voucher holders succeed.

PHA Mobility Counseling Programs

Mobility counseling services that help tenants move to opportunity areas.

PHA Youth Programs and Services

Programs PHAs offer specifically for children and youth in voucher households.

PHA Elderly and Disabled Programs

Special PHA programs and services for elderly and disabled voucher holders.

PHA Homeless Prevention Programs

How PHAs use vouchers and programs to prevent and address homelessness.

PHA Rapid Rehousing Programs

How PHAs participate in rapid rehousing initiatives using voucher programs.

PHA VASH Administration

How PHAs administer HUD-VASH vouchers for homeless veterans.

PHA Mainstream Voucher Administration

How PHAs manage Mainstream vouchers for non-elderly disabled persons.

PHA Family Unification Program Administration

How PHAs administer FUP vouchers for at-risk families and foster youth.

PHA RAD Conversion Process

How PHAs convert public housing to Section 8 through Rental Assistance Demonstration.

PHA Choice Neighborhoods Programs

How PHAs participate in HUD Choice Neighborhoods revitalization programs.

PHA Environmental Review Process

Environmental review requirements for PHA-administered voucher programs.

PHA Relocation Assistance

How PHAs assist tenants displaced by property issues or program changes.

PHA Accessibility Compliance

How PHAs ensure accessibility compliance in their voucher programs.

PHA Language Access Plans

How PHAs provide language access services for LEP participants.

PHA Emergency Preparedness

How PHAs plan for and respond to emergencies affecting the voucher program.

PHA Interagency Coordination

How PHAs coordinate with other agencies to serve voucher participants.

PHA Program Integrity Measures

How PHAs maintain program integrity and prevent waste, fraud, and abuse.

PHA Waiting List Purge Process

How and why PHAs purge waiting lists and how to keep your spot.

Transferring Between PHAs

How the transfer process works when you want to switch PHAs.

PHA Mixed-Finance Development

How PHAs use mixed-finance approaches to develop affordable housing.

PHA Landlord Retention Strategies

How PHAs work to keep landlords in the voucher program long-term.

PHA Tenant Retention Strategies

How PHAs support voucher holders to maintain housing stability.

PHA Success Metrics for 2026

Key metrics PHAs are targeting for Section 8 program improvement in 2026.

PHA Relationship with HUD

How the PHA-HUD relationship works and what it means for participants.

PHA Procurement Process

How PHAs procure services, inspectors, and contractors for the voucher program.

PHA Information Technology Systems

Technology systems PHAs use to manage Section 8 voucher programs.

PHA Customer Service Standards

What to expect from PHA customer service and how to get better results.

PHA Informal Hearing Guide

Complete guide to the informal hearing process at your PHA.

PHA Streamlined Administrative Processes

How PHAs are streamlining processes to improve voucher program efficiency.

PHA Landlord Portal Features

Common features available through PHA online landlord portals.

PHA Tenant Portal Features

Common features available through PHA online tenant portals.

PHA Inspection Scheduling Systems

How PHAs schedule inspections and how to work with the scheduling system.

PHA Document Submission Guide

How to submit documents to your PHA efficiently and correctly.

Communicating Effectively with Your PHA

Tips for productive communication with PHA staff and caseworkers.

Preparing for a PHA Office Visit

How to prepare for an in-person visit to your PHA office.

PHA Remote Services Guide

Online and phone services available from PHAs for tenants and landlords.

PHA Annual Review Process

How PHAs conduct their annual program reviews and what it means for you.

PHA Ombudsman Services

How to access ombudsman services for disputes with your housing authority.

PHA Transparency and Public Reports

How to access and interpret public reports about your PHA performance.

PHA Capital Improvement Process

How PHAs plan and fund capital improvements to public and assisted housing.

PHA Stakeholder Engagement

How tenants, landlords, and community members can engage with their PHA.